Book: Tooting Your Own Horn: How to Measure Soft-Skills Training


Research indicates that training in interpersonal skills, management practices, and sales strategies increases personnel retention figures and bottom-line sales results. This book documents 15 years of research techniques and results from corporate and internal soft-skill testing by leading domestic and international Fortune 500 companies.

SKU: BK-00102. Category: .

Product Description

You CAN measure the results of Soft-Skills training. It’s been done. Here’s how!

Instruments, Surveys, Interviewers, and Figures from:

Sprint, IBM, Pacific Bell, Chase Manhattan Bank, M & M Mars, Dell Computer Corporation, 7-11, Allstate Insurance, Nissan and many more.

In this book you will find 300+ pages of techniques used by large corporations to measure the results Soft-Skills training. 

Interested to read more? Click here to read a Book Summary…


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